Frequently Asked Questions

How is the meat delivered?
  • Cold storage vans are used to ensure the products are kept within the food safe temperature zone
  • Our delivery times are from:

         Monday-Fri 4pm-7pm

  • Orders will be packaged with ice packs to ensure meat is kept within the safe temperature zone. We recommend you refrigerate your products within 2 hours of delivery.
  • We will send you a confirmation message (text message, email) upon completion of delivery
Can we deliver to your suburb?

We currently deliver to the metro area with a 25km radius from the city. If you fall outside this zone, please contact us and we will do our best to accommodate you.

How do I pay?

We use PayPal to process all our payments. PayPal also has the option to for credit card payments, without starting an account. Ensuring all your details are secure.

Delivery?

Delivery is FREE for all purchases.

Can you freeze meat?

Yes, you can. As long as it is frozen before its use by date. We recommend the meat not be frozen for more than 2 months.

Organic meat?
  • Certified by ACO (Australian Certified Organic)
Custom Orders?

We are able to supply you with full Primals. Meaning you can order larger, full cuts of meat. Ask our friendly team for more details.

How is the meat packed?

The items are packed in our SA facilities. They will be vacuum sealed to increase shelf life.

Refunds and cancellations

For all refunds and cancellations please contact our G’day Team and we will do our best to assist you. All transactions will be processed through PayPal. Please allow for 3 business days for the transaction to be fully refunded.

Still have questions?